All companies must grow to become AI-capable. The change starts with recognizing business needs, but technology acts as the enabler. The company's development path is determined by combining these two areas. In this blog, we will explain how we and our offerings are evolving to meet the challenges of artificial intelligence.
Cloud1 has taken two significant leaps this late spring: in April, we announced our partnership with Devisioona, and recently, we revealed that the experienced growth leader Seppo Kuula will be our new CEO.
Both of these changes are driven by a single underlying factor: companies and organizations have awakened to the disruption caused by artificial intelligence. Experiments have shown that an entire business cannot be revolutionized overnight, but the message from around the world is clear - change is coming, and we must be prepared for it. Leveraging AI is not a project to be outsourced to a vendor; it is a comprehensive business transformation that requires multidisciplinary expertise.
Cloud1's mission is to enable our clients' AI transition. We are only at the early stages of this revolution - the very moment when the seeds of success are sown.
Technology-focused AI implementations often fail. Pilot projects fizzle out, quality expectations fall short, and users disengage. Providing a successful comprehensive solution requires a deep organizational alignment with AI: Which use cases are truly worth augmenting with AI? What needs can we meet with our data? Who will gain value from this, who will actually use the solutions, and in what situations?
The AI transformation of a business requires maturity in three areas: business processes or use cases, the quality and availability of data, and the proper use of AI.
The mission of the newly renewed Cloud1 is to support our customers with a comprehensive solution that spans their entire information system. We have always been known for our strong data capabilities, which have driven demand for our analytics expertise. Now, we are enhancing our recipe by integrating Devisioona’s expertise in data management, adding their software skills to the usability layer. We also support each other in GenAI application expertise, making us strong together. Whether a customer needs a solution for their office, factory, or vehicle to produce or use data, we are there.
While the majority of process solutions do not yet rely on AI, the proportion is continuously growing. Adding a new dimension to the mix is entirely a new novel interface. Five years from now, a knowledge worker might not start their task by selecting an application but by asking an embedded Copilot in Office, Windows, or their phone to perform a task – such as creating an expense report. This is how mature workplace AI will appear to employees: as an opportunity to easily access the organization's best knowledge and core processes without needing to understand the underlying systems.
At the end of last year, our customer panel emphasized the importance of business understanding for successful collaboration. We couldn't agree more. The best collaborative experiences have come when we have been an equal business partner to our clients, co-defining their needs.
Whether we are offering architectural solutions, data management, or application development, our goal is always the same: to help our clients grow their businesses. Connections between IT specialists alone are not sufficient; successful projects require active business expertise. This enables a deeper business understanding and supports the success of even the most complex projects.
Customer-centricity has always been and will always be the core of our operations. The better we know our customers, the better we can help them become pioneers in data and AI.
We are continuously developing our consultative skills. We now have the ability to design user experiences and participate in our clients' process development more comprehensively, whether it involves data, public web services, or internal low-code solutions. What sets us apart from traditional consultants is our strong technical implementation capability: what we design is also feasible and maintainable sustainably – even for decades.
The AI revolution, our deep relationship with our clients' businesses, and our ever-growing expertise across various industries are also driving the growth of Cloud1's workforce. Offering increasingly complex and extensive services demands more resources. We engage in discussions both internally and with our clients about the opportunities and challenges of growth: Will we become impersonal as we expand? Will familiar trusted contacts disappear? Will processes replace humanity?
We believe that our growth benefits our clients. Increased clientele and projects strengthen our knowledge base and processes. The more solutions we have experience with, the more our clients benefit from ready-made solutions. The more refined our ongoing service processes are, the more efficiently they operate. Focusing on the customer is a matter of culture and time management, and we will not abandon the principles of customer-centricity as we grow.
We have high expectations for the future of knowledge work. AI acts as a unifying factor for many development projects, but fundamentally, it always comes down to the same things: evolving business, excellent employee experience, and satisfied customers. We strive to develop this trio for both ourselves and our clients.
Welcome aboard!
